Last updated: April 5, 2026

Welcome to Pillarstone Paws. By accessing or using our website (pillarstonepaws.com) and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from Pillarstone Paws.

2. Products & Pricing

All products are subject to availability. Prices are subject to change without notice. We reserve the right to limit quantities of any products or services that we offer. Descriptions and pricing of products are subject to change at any time without notice, at our sole discretion.

3. Orders & Payment

We reserve the right to refuse any order you place with us. We accept major credit cards and other payment methods as displayed at checkout. By placing an order, you represent that the payment information you provide is accurate and that you are authorized to use the payment method.

4. Shipping & Delivery

Shipping times and costs are outlined on our Shipping Policy page. We are not responsible for delays caused by carriers, customs, or events beyond our control.

5. Returns & Refunds

Our return and refund policy is detailed on our Returns & Exchanges page. By making a purchase, you agree to the terms outlined in that policy.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Pillarstone Paws or its content suppliers and is protected by copyright and intellectual property laws.

7. User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the site. You may not attempt to gain unauthorized access to any part of the website or connected systems.

8. Limitation of Liability

Pillarstone Paws shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.

9. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the site following any changes constitutes acceptance of those changes.

11. Contact Information

If you have any questions about these Terms of Service, please contact us.